Shipping & Returns

Shipping

UK Mainland delivery normally 3-4 working days - Please contact us if you need things quicker.

*Delivery cost relevant to order total net of vat

Order Value up to £500.00 (net of vat) Delivery £40.00

Order Value over £500.00 (net of vat) FREE DELIVERY

 

*Exceptions to the above rates include Channel Islands, Isle of Man, Scilly Isles, Scottish Highlands, Northern Ireland, Isle of Wight –  Please Contact Us  if you’re lucky enough to live in these areas to obtain a quote.

Please also Contact Us for EU Delivery



Returns Policy

 As we are a Business to Business supplier please note the following;

 All goods returned in A1 condition with all packaging for resale are charged a 20% restocking fee.

 All return courier fees to be paid by the customer.

If the return is a result of our error (you received an incorrect or defective item, etc.) please Contact Us to resolve the issue.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.